Privacy Policy

1. Introduction

Hey Ram The Movie (hereinafter referred to as “we,” “our,” or “us”) is deeply committed to safeguarding your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, heyramthemovie.com.

We recognize the importance of personal data and are dedicated to maintaining your trust by employing the highest standards of transparency, discretion, and data protection.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all personal data collected through heyramthemovie.com and any related content, services, or products made available via the site. If you interact with us through our website—whether as a visitor, customer, or subscriber—we act as the Data Controller of your personal data, meaning we determine how and why your data is processed.

Should you have any questions or concerns about this policy or your personal data, please contact us at [email protected].

3. Categories of Data Processed

We process the following categories of personal data in accordance with applicable laws:

a. Usage Data: Includes information about your interactions with the website, such as IP address, browser type and version, pages visited, date and time of access, session duration, and referral URLs. This data helps us understand how users interact with our website for optimization and security purposes.

b. Account Data: If you register an account with us, we may collect and store personal details such as your full name, postal address, email address, and telephone number.

c. Profile Data: Information you voluntarily provide related to your preferences, browsing history, purchase history (if applicable), and overall behavior on heyramthemovie.com.

d. Communication Data: Includes records of communications you initiate with us or vice versa, including email exchanges, inquiries, complaint handling, customer service chats, and support requests.

e. Technical Data: Information about the devices and systems used to access heyramthemovie.com, such as device identifiers, operating system, browser configuration, language settings, and screen resolution.

f. Transaction Data: If you make purchases or donations via our website, we collect billing details, payment confirmation (via third parties), shipping addresses, and related transaction metadata (excluding full credit card numbers).

g. Preference Data: Includes your preferences concerning marketing communications, email subscriptions, product interests, and consent status.

4. Legal Bases for Processing

We only process personal data under legally valid grounds in accordance with the GDPR and CCPA. These legal bases include:

– Consent: Where you have given explicit and informed permission, such as when subscribing to our newsletters or enabling cookies beyond those necessary for site functionality.
– Contractual Necessity: When processing is required to fulfill a contract with you, such as facilitating your purchase or delivering requested services.
– Legal Obligation: Where we are legally required to retain or share certain personal data.
– Legitimate Interests: Where processing is in our or a third party’s legitimate interest and such interests are not overridden by your rights (e.g., website optimization, security monitoring, direct marketing to existing customers).

5. Your Rights

We fully uphold your rights under relevant privacy laws, including:

– Right of Access: You may request access to your personal data and obtain a copy.
– Right to Rectification: You can request correction of inaccurate or incomplete data.
– Right to Erasure: You may request the deletion of your data, subject to legal exceptions.
– Right to Restriction: You can ask us to limit processing of your data in certain circumstances.
– Right to Data Portability: Where applicable, we will provide your data in a portable and machine-readable format.
– Right to Object: You may object to data processing based on our legitimate interests or for marketing purposes.

Requests may be submitted via [email protected]. We will take reasonable steps to verify your identity before acting on any such requests.

6. Security Measures

We implement technical and organizational safeguards to protect your data, including:

– Encryption of data in transit using TLS protocols.
– Logical access controls and user authentication for internal access.
– Regular data backups and secure storage policies.
– Staff training on confidentiality and data protection principles.

While no method is 100% secure, we take care to mitigate risks associated with unauthorized access or data breaches.

7. International Data Transfers

Wherever your data is transferred outside the European Economic Area (EEA) or other jurisdictions with relevant protections, we ensure appropriate safeguards are in place. These may include:

– Standard Contractual Clauses approved by the European Commission,
– Adequacy decisions by relevant authorities,
– Binding corporate rules when applicable.

Your data’s privacy is maintained regardless of its geographic location.

8. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, as outlined below:

– Usage Data: 14 months
– Account Data: For the duration of your user account, and up to 5 years post-termination
– Profile Data and Preference Data: Up to 3 years following last interaction
– Communication Data: 5 years for record-keeping
– Technical Data: 14 months
– Transaction Data: 7 years for legal and tax requirements

Upon expiration of retention periods, data will be securely erased or anonymized.

9. Cookie Policy

We use cookies and similar technologies to enhance your user experience and analyze our website traffic. These include:

– Essential Cookies: Necessary for website functionality and basic features like login and navigation.
– Functional Cookies: Enhance the performance and usability of the site, such as remembering user preferences.
– Analytical Cookies: Collect anonymized usage and performance data to help us improve our content and user experience.
– Performance Cookies: Track interactions and page load speed to diagnose issues.

Your consent is required for all non-essential cookies.

10. Cookie Management and Compliance

On your first visit to heyramthemovie.com, and periodically thereafter, you will be presented with tools to manage cookie preferences, in compliance with applicable GDPR and CCPA standards. You have the right to withdraw or adjust your cookie consent at any time by accessing your browser settings or our cookie management interface. We ensure opt-in mechanisms for EU users and do not sell personal information as defined under the CCPA.

11. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such data without verified parental consent, we will promptly delete it. If you believe a child has provided us with personal data, please contact us immediately at [email protected].

12. Policy Updates

We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices, technology, or legal obligations. When we make updates deemed material, we will notify users via appropriate mechanisms such as banner notices, email communication (if applicable), or posting the revised policy on heyramthemovie.com.

13. Contact

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Email: [email protected]

We are committed to resolving privacy-related inquiries with transparency and diligence.

Compliance Commitment

Hey Ram The Movie is committed to maintaining full compliance with the GDPR, CCPA, and other applicable data protection laws. Your privacy is important to us. Please contact us if you have any feedback or concerns regarding how we handle your personal information.